FAQ

1) Q: Are You A Factory Or Trading Company?

A: We Are A OEM/ODM Factory. Focus on Kitchen and Household Items


2) Q: If It's Possible To Have My Logo On The Product?

A: Yes. It Can Be Achieved. Please Send Your Logo Files To Us First. Then We Will Offer You A Solution.


3) Q: What Payment Methods Does Your Company Accepts?

A: We Accept Most Of The Payment Methods, But Mainly Accept T/T, L/C, Western Union, Credit Card, Or Alibaba Assurance Payment.


4) Q: Can You Help Me To Customize My Own Products?

A: Sure. We Have A Strong Ability To Customize Your Products. Please Send Us The Details Requirements, Then Our Team Will Provide You With A Suitable Solution Soon.


5) Q: When Will You Make The Delivery?

A: It Takes About 2-5 Days For Regular Products, And 20-30 Days For Customized Products. The Specific Delivery Date Depends On The Details Of Your Project.


6) Q: I Want To Have An Sample, Can You Provide it?

A: Sample Testing Can Be Supported By Our Team. All Samples Should Be Paid Before Shippment, And The Samples Price Is A Little Higher Than Mass Production. When The Mass Order is Placed, We Can Return You The Samples Cost. You Can Buy The Samples From Us Directly Using T/T, Western Union, Or Credit Card.


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